Pearl Sonata

1. Shipping Coverage

• We ship across India and to selected international locations.

• For areas outside our standard zones, please contact us before placing an order.

2. Processing Time

• Orders are processed within 3–5 business days after payment confirmation.

• Bulk or customized orders may take longer (we’ll inform you in advance).

3. Delivery Timelines

• Standard Delivery (India): 5–7 business days.

• Express Delivery: Available at extra cost (contact us).

• Delivery time may vary for remote locations or unforeseen delays.

4. Shipping Charges

• Charges are calculated at checkout based on destination & weight.

• Free shipping may be offered on select products or promotions.

5. Order Tracking

• Once shipped, you’ll receive a tracking ID via email/SMS.

• If not received, please reach out to our support team.

6. Delivery Terms

• Ensure correct address details for smooth delivery.

• If delivery fails due to recipient unavailability, re-delivery charges may apply.

7. Damaged or Lost Orders

• Report damages within 48 hours with photos of the product & packaging.

• For lost orders, contact us immediately—we’ll resolve it promptly.

8. International Shipping

• International orders may incur customs duties/taxes, payable by the customer.

• Delivery times vary depending on customs clearance.